Return policy.
RETURN POLICY
At Barrel Clothing Co., we stand behind the quality of our products and want you to love what you ordered. While we do not offer refunds, we are happy to accept exchanges only on eligible items within 30days of the purchase date. Exchange amount will reflect the dollar amount originally spent on the items.
EXCHANGES
If an exchange is required you will need to ship that product back to our warehouse, (A) within 15 days of receiving it, (B) with the original packing slip, and (C) with a request for the item you would like to exchange for.
Once received, a new order will be created and the returned item will be exchanged for the requested item. if the value of the return does not cover the full cost, an invoice will be sent to your email before the exchanged item will ship. Any remaining balance after the exchange will be sent in the form of store credit to the email address associated with the order. You will be provided 100% store credit for any remainder that you can use to purchase a different item, size, etc. Please allow for 5-7 business days to process.
DAMAGED PRODUCT
Barrel Clothing Co. will replace any product(s) that are damaged when originally received.
Customers will need to send an email to our support team at info@barrelclothingco.com within 5 days of receiving their order, along with your order number, and provide a picture of the damaged product(s).
Once reviewed by our support team they will respond to you with a solution.
PLEASE NOTE
Boxers are final sale. No refunds or exchanges will be accepted for boxers due to hygiene reasons.
All other items must be returned unworn, unwashed, and in original condition.
Customers are responsible for return shipping unless the item arrived damaged or incorrect.